Terms & Conditions

Welcome to KOKO AND KIN. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or that you are using the site under the supervision of a parent or guardian.

KOKO AND KIN reserves the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display our products, colors, and descriptions as accurately as possible. However, slight variations may occur due to lighting, screen settings, or photography.

All product details, pricing, and availability are subject to change without prior notice.

3. Pricing & Payments

All prices listed on our website are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

We reserve the right to modify prices, discontinue products, or limit quantities at any time without prior notice.

Payments must be completed through the secure payment methods available on our website.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

KOKO AND KIN reserves the right to cancel or refuse any order if:

  • A product is out of stock
  • Payment authorization fails
  • There is an error in pricing or product information

5. Shipping & Delivery

Shipping timelines provided on the website are estimates and may vary depending on courier services and location.

KOKO AND KIN is not responsible for delays caused by external factors such as courier delays, weather conditions, or unforeseen circumstances.

6. Exchange Policy

All products purchased from KOKO AND KIN are non-returnable.

We offer a one-time exchange within 7 days of delivery, subject to product availability and condition. The item must be unused, unwashed, and returned with original tags and packaging.

For full details, please refer to our Exchange Policy page.

7. Intellectual Property

All content on this website, including images, graphics, logos, product designs, text, and branding, is the property of KOKO AND KIN.

Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

KOKO AND KIN shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Updates will be posted on this page.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: support@kokoandkin.com

Thank you for choosing KOKO AND KIN.